Frequently Asked Questions
WHERE DO I PARK FOR AURA EVENTS?
There is on street parking provided by the City of Portland all around the venue. Parking rates for machines is $1.25 per hour. Please adhere to all street signs near parking spots. One City Center Garage is right next to AURA. The garage is an indoor garage and is accessible 24 hours a day. The parking rate is $3 per hour. Please keep in mind you can purchase pre-paid parking ahead when you buy your ticket. Look for the option when you buy your concert ticket. You will receive a special rate.
DO YOU HAVE A COAT CHECK AT AURA?
Yes we do. It's located right next to the ticket window.
CAN I BUY TICKETS IN PERSON AT AURA?
You sure can! Please visit AURA Sports (our Sports bar) during regular business hours. The folks behind the counter will be happy to sell you tickets to any up-coming event at AURA. Our main box office opens one hour before every show. Tickets can also be bought there.
DO YOU HAVE A HANDICAP ACCESSIBLE ENTRANCE AT AURA?
We have two accessible entrances. The first is at our AURA Sports door. The other is at the corner of the building at Free Street and Center. These entrances will allow you access to any room or area of the venue thats open to the public.
HOW CAN I RENT ANY OF THE ROOMS AT AURA FOR AN EVENT?
WHEN DOES AURA OPEN FOR SHOWS
This varies as all shows are different. Doors open at least one hour prior to every show. Please check each individual show listing to be safe.
HOW DO I BOOK MY BAND AT AURA?
Bookings are done outward rather than through in-coming requests, but it never hurts too keep in touch and show us what you’ve got! Contact us anytime at firstname.lastname@example.org
WHAT IS YOUR PHOTOGRAPHY POLICY
Unless the artist has a specific guidelines to photographs or filming, hand held cellphones are permitted. For use of professional equipment, the artist or event organizer must approve and photographing or recording and an AURA photo pass must be granted. Please send all photography, filming and recording requests to email@example.com
DOES AURA HAVE A LOST AND FOUND
We do. Please contact firstname.lastname@example.org for any help.